Customization Process at Crafter & Co.
Custom Details
Customers can reach out via email to provide the required dimensions and marble materials for their customization. Our team will work closely with you to ensure we fully understand your needs and expectations.
Quotation Confirmation
We’ll provide a quote based on your specifications. Once you confirm, we’ll send an invoice for the customized product, which can be paid through the invoice link or via bank transfer.
Drawing Approval
After receiving your payment, we’ll send you a drawing of the customized product within 48 hours for your approval. You can review the drawing and request any modifications as needed.
Delivery
The typical delivery time for customized products is between 8 to 16 weeks, depending on factors such as product type, size, complexity, and logistics. We strive to ensure timely and accurate delivery.